Refund Policy

1. Eligibility for Refund

Refunds are only applicable for products that are damaged, defective, or incorrect. Personalized or custom-made gifts are not eligible for a refund unless they are received damaged or defective.

2. Refund Request Timeframe

All refund requests must be made within 7 days of receiving the product. Requests made after this period may not be entertained.

3. How to Request a Refund

To request a refund, please contact us at personalisedbyradha@gmail.com or call +91 9873666493. Provide your order number, product details, and reason for the refund.

4. Condition of Returned Items

Products must be returned in their original condition, unused, and with all packaging and tags intact. Products damaged due to misuse or mishandling will not be eligible for a refund.

5. Refund Processing

Once your returned item is received and inspected, we will notify you regarding the approval or rejection of your refund. Approved refunds will be processed within 7-10 business days to your original payment method. Shipping charges are non-refundable.

6. Contact Information

If you have any questions regarding our Refund Policy, please contact us at personalisedbyradha@gmail.com or call +91 9873666493 .