Privacy Policy

1. Introduction

Welcome to Personalised by Radha. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website or make a purchase.

2. Information We Collect

We may collect the following information when you use our website or place an order:

  • Personal details: Name, email address, phone number, and shipping address.
  • Payment information: Credit/debit card details or payment platform information.
  • Order details: Products purchased, customization preferences, and delivery instructions.
  • Website usage: IP address, browser type, and pages visited.

3. How We Use Your Information

Your information is used for purposes such as:

  • Processing and fulfilling orders, including personalized gifts.
  • Communicating order updates, offers, and promotions (if subscribed).
  • Improving our website, products, and customer experience.
  • Preventing fraud and ensuring secure transactions.

4. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers who assist us in:

  • Processing payments and delivering orders.
  • Providing customer support and order tracking.
  • Running marketing campaigns (only if you’ve opted in).

5. Cookies & Tracking

We use cookies and similar technologies to improve your browsing experience, remember your preferences, and analyze website traffic. You can disable cookies in your browser settings, but this may affect website functionality.

6. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, or alteration. However, no method of transmission over the internet is completely secure.

7. Your Rights

You have the right to:

  • Access, update, or delete your personal information.
  • Opt out of marketing communications at any time.
  • Raise concerns regarding the use of your data by contacting us directly.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. Please review their privacy policies before providing any personal information.

9. Changes to Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated date. Please review it regularly to stay informed about how we protect your information.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at personalisedbyradha@gmail.com.