Cancellation Policy

1. Cancellation Timeframe

We understand that sometimes plans change. If you need to cancel your order, you can do so within 24 hours of placing the order. After 24 hours, we may not be able to accommodate the cancellation request due to the processing and shipment of the product.

2. How to Cancel an Order

If you wish to cancel your order, please contact us as soon as possible at personalisedbyradha@gmail.com or call +91 9873666493. Include your order number and request for cancellation. We will process your request as quickly as possible.

3. Non-Cancellable Items

Certain items may be non-cancellable, including products that have already been shipped or are in the process of being shipped. If your item falls under this category, we will inform you as soon as possible and offer alternatives like returns or exchanges.

4. Refund Policy

If your order is successfully cancelled before shipment, you will receive a full refund to your original payment method. Please allow up to 7-10 business days for the refund to be processed and reflected in your account.

5. Contact Information

If you have any questions about the cancellation process, please reach out to our customer support team at personalisedbyradha@gmail.com or call +91 9873666493.